1. Purpose of the Framework

The QAF exists to:

• Maintain academic integrity and credibility in all programs.
• Ensure consistency, transparency, and fairness in policies and practices.
• Continuously improve the student learning experience.
• Align programs with global standards in higher education and digital innovation.

2. Principles of Quality Assurance

Our framework is built on the following guiding principles:

• Excellence – Commitment to rigorous academic and professional standards.
• Transparency – Clear communication of policies, processes, and outcomes.
• Accountability – Responsibility in decision-making at all institutional levels.
• Inclusivity – Ensuring access and fairness for all learners.
• Continuous Improvement – Ongoing review and enhancement of programs and services.

3. Areas of Quality Assurance

Quality at UniDAIM is monitored across the following core areas:

a. Academic Programs

• Curriculum designed and reviewed regularly by subject experts.
• Programs aligned with industry needs in digital strategy, artificial intelligence, and management.
• Learning outcomes clearly defined and assessed at every level.

b. Teaching and Learning

• Self-paced, online, and interactive learning materials.
• Continuous faculty development and training in digital pedagogy.
• Student feedback integrated into teaching improvements.

c. Student Support

• Transparent admission processes with fair and equal opportunity.
• Accessible academic guidance and administrative support.
• Clear policies on student rights, responsibilities, and grievance handling.

d. Assessment and Evaluation

• Fair, consistent, and transparent evaluation methods.
• Use of both formative (ongoing) and summative (final) assessments.
• Regular review of assessment tools to ensure validity and relevance.

e. Governance and Administration

• Ethical and accountable management practices.
• Policies designed to promote efficiency, inclusiveness, and compliance with regulatory standards.
• Clear lines of responsibility across academic and administrative structures.

4. Continuous Review and Improvement

• Regular monitoring through student surveys, faculty reviews, and peer evaluations.
• Annual program evaluations to ensure relevance to global digital and AI trends.
• External benchmarking with recognized higher education practices.

5. Accountability and Reporting

• Quality assurance reports made available to leadership for decision-making.
• Transparent communication of outcomes to the UniDAIM community.
• Engagement with external advisors, accreditation bodies, and industry stakeholders as part of our quality journey.

Commitment Statement

UniDAIM’s Quality Assurance Framework reflects our mission to democratize access to world-class digital and AI management education while continuously improving the standards of teaching, learning, and institutional performance.

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Effective Date: August 22, 2025

Last Updated: August 22, 2025